Company Policies           

OVERVIEW

AlfaKleen Chemical Laboratories, Inc., a maker of biodegradable liquid cleaners since 1978, warrants that all of its cleaning products carry a minimum shelf-life of 3-years. Some of our services include retail or industrial packaging options,

in-house private labeling, custom blended formulations, and more...

GUARANTEE

All of our products carry a 100% money back guarantee!

If you are dissatisfied with any of our products, for any reason, simply return the unused portion and we will immediately refund your full purchase price, with no questions asked.

PRICING is determined by meeting the following requirements:

RETAIL PRICELIST is used for orders placed under $2,000. Orders placed over $500, but less than $2,000 automatically receive a 20% discount.

WHOLESALE PRICELIST is used for orders placed over $2,000, but under $5,000

DISTRIBUTOR PRICELIST is used for orders placed over $5,000

Special aggregate pricing is available for blanket orders placed with monthly releases. To print and review these pricelists, please return back to the DOCUMENTS Tab and select the appropriate pricelist.

PROCESSING & DELIVERY

AlfaKleen provides quick turn-around on filling its customer orders, with normal processing times of only 1 to 4 days. Deliveries are dictated by the freight companies which add 1 to 6 business days for domestic and international air orders and up to 40-days for International sea freight orders.

INTERNATIONAL

All international orders are handled with additional packaging considerations as found in the MIL-129P specification. The use of 1/2" steel banding for each pallet, with shrink wrap overlap for water tight completion is standard.

Freight must be arranged by the customer. If you do not have an existing freight forwarder, you can request contact information from us.

HOW TO ORDER

There are several methods of ordering our products including using our automated website store, fax order forms, or direct calls to our order desk. Our web store provides for credit-card payment terms only, which automatically calculate your discount and freight charges, while phone or fax orders require the additional purchase-order number for secured authenticity. 

PAYMENT TERMS

Credit-Card (Visa, MasterCard, Discover, & American Express)

Corporate accounts of 2%10-day, Net-30

International orders - bank wire transfer

© 2000-2007 AlfaKleen Chemical Laboratories, Inc.
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