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COMPANY POLICIES

OVERVIEW

AlfaKleen Chemical Laboratories, Inc., a maker of biodegradable liquid cleaners since 1978, warrants that all of its cleaning products carry a minimum shelf-life of 3-years. Some of our services include retail or industrial packaging options,

in-house private labeling, custom blended formulations, and more...

 

GUARANTEE

All of our products carry a 100% money back guarantee!

If you are dissatisfied with any of our products, for any reason, simply return the unused portion and we will immediately refund your full purchase price, with no questions asked.

 

PRICING is determined by meeting the following requirements:

The posted website pricelist is used when placing orders. Items valued at $1,000 receive an automatic 10% discount, orders placed at or over $5,000 automatically receive a 20% discount. Price applicable for private labeling as well. Special pricing may apply for larger custom orders.

 

PROCESSING & DELIVERY

AlfaKleen provides quick turn-around on filling its customer orders with normal processing times of 1 to 7 business days. Deliveries are dictated by the freight companies which add 1 to 6 business days for domestic and international air orders. Overseas shipments require 25-40 days for sea freight orders.

 

INTERNATIONAL

All international orders are handled with additional packaging considerations as found in the MIL-129P specification. The use of 1/2" steel banding for each pallet, with shrink wrap overlap for water tight completion is standard. Freight must be arranged by the customer. If you do not have an existing freight forwarder, you can request contact information from us.

 

HOW TO ORDER

There are several methods of ordering our products including using our automated website store, fax order forms, or direct calls to our order desk. Our web store provides for credit-card payment terms only, which automatically calculate your discount and freight charges, while phone or fax orders require the additional purchase-order number for secured authenticity. 

 

PAYMENT TERMS

Credit-Card (Visa, MasterCard & Discover)

Corporate accounts: 2%10-day, Net-30

International orders - Bank Wire Transfer